How can we help?
/
Top tasks
- Find my tickets
- Get a refund
- Transfer a ticket
- Sign in with a code
- Create an event
- How fees work
- Get paid
- API quickstart
Browse by topic
- Buying ticketsFind an event, choose seats, pay, and manage your tickets — transfers, refunds, waitlists and what happens if an event changes.
- Finding events
- Choosing seats on a seat map
- Checkout and payment
- Using a promo code
- Receipts and tax invoices
- Your accountSigning in with an emailed code, creating an account, changing your email, managing emails you receive, and your privacy.
- Signing in
- Creating an account
- Changing your email
- Notifications and unsubscribing
- Privacy and your data
- Hosting eventsCreate an event, set up tickets and seating, get approved, sell, check people in and get paid.All 18 articles
- Performers & engagementsRun private engagements — book performers, send quotes, track enquiries, and finalise invoices and payments.
- Engagements overview
- Create and manage an engagement
- Adding performers
- Performer invitations — accept or decline a booking
- Reminder cadence — what performers are sent, and when
- Partners & developersBuild on ShowTix — the Partner API, signed webhooks, embeddable checkout, branded storefronts and the Developers dashboard.All 10 articles
Still stuck?
Email the ShowTix team — Mon–Fri, 9:00–18:00 AEST. Ticket questions about a specific event? Include your order number.
ShowTix staff: Platform admin (internal).