Internal · platform adminsInternal
Platform admin
Internal guides for ShowTix platform admins — approvals, payouts, organisations, users, venues, API keys and ingested events.
- Platform admin overviewWho counts as a platform admin, how to reach /admin, and what each tab in the Platform Admin area does.
- Approving paid events from new hostsHow the Pending Events queue works — which events are held, what Approve and Reject do, and the emails hosts and admins receive.
- Managing payoutsHow the admin Payouts tab works — the awaiting-payout list, marking payouts paid or failed, and payout history.
- Organisations and feature flagsThe admin Organisations tab — the register of every organisation, storefront domain status, and switching org-wide feature flags on or off.
- UsersThe admin Users tab — finding any account, checking confirmation and organisation, and setting per-user feature flag overrides.
- Removing and restoring venuesVenues can only be removed by platform admins, and removal is always a reversible soft delete. How the admin Venues tab works.
- Issuing and revoking partner API keysThe admin API Keys tab — platform-wide Partner API usage, every organisation's keys, issuing a key on an organisation's behalf, and revoking keys.
- Reviewing ingested eventsHow events discovered from other ticketing sites (currently Humanitix) are queued, reviewed and shown under More events on What's On — facts and links only, credited to the source.